Terms and Conditions

Last updated: October 2026

These Terms and Conditions apply to all grooming services provided by Snoopy Grooming LLC ("Snoopy Grooming," "we," "us"). By booking an appointment, you agree to these terms.

Appointments and service area

We groom your pet in our fully equipped mobile van at your address, within our service area. Please make sure there is a safe, legal place for the van to park and that someone 18 or older is available at the start and end of the appointment. Arrival times are estimates and may change because of traffic or the previous appointment; we will let you know if we are running late.

Cancellations and missed appointments

Please give us at least 24 hours' notice to cancel or reschedule. Late cancellations, no-shows, or appointments where we cannot access your pet at the scheduled time may be subject to a fee, as communicated when you book.

Prices and payment

Prices depend on breed, size, coat condition and behavior, and are confirmed before the service. Additional charges may apply for heavy matting, fleas or ticks, or extra handling time. Payment is due when the service is completed.

Your pet's health and behavior

Please tell us about any health conditions, injuries, allergies, age-related issues or behavior concerns before the appointment. Pets must be current on their rabies vaccination as required by Florida law. We may decline, pause or stop a service at any time if we believe continuing would put your pet or our staff at risk; in that case, you will only be charged for the work completed.

Matting, fleas and senior pets

Severely matted coats may need to be shaved short for your pet's comfort and safety; we will never de-mat a pet in a way that causes pain. Shaving can reveal pre-existing skin problems, which we are not responsible for. If we find fleas or ticks, we will apply an appropriate treatment at an additional cost. Grooming can be more stressful for senior pets and pets with health issues, and you accept these risks when booking.

Emergencies

If your pet becomes ill or injured during grooming, we will contact you right away. If we cannot reach you, you authorize us to take your pet to the nearest veterinarian, and you agree to pay the related costs.

Photos

We may take photos or videos of your pet during the service and share them on our website and social media. Just let us know if you would prefer that we do not share your pet's images.

Your satisfaction

If you are not happy with the result, please let us know within 48 hours and we will do our best to make it right.

Limitation of liability

We take great care with every pet. To the extent permitted by law, our liability for any claim related to our services is limited to the amount you paid for that service. We are not responsible for pre-existing conditions or for issues resulting from information that was not shared with us.

Governing law

These terms are governed by the laws of the State of Florida.

Contact us

Snoopy Grooming LLC

Phone / WhatsApp: (786) 501-5351